We accept the following forms of payment: - PayPal
Shipping
Shipping Method : Parcel Service
Shipping Area : Worldwide
Shipping Cost : International Shipping Fee
Shipping Time : 7 - 10 days
Please take into consideration that some products may take additional time for delivery and processing. Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request a return on your order.
- Shipping will take 7-10 business days (for in-stock items). - Shipping may take longer for some items. - EMS tracking information may take 2-3 days to be available.
Worldwide Tracking: http://www.track-trace.com/post USA Tracking: https://tools.usps.com Canada Tracking: http://www.canadapost.ca Australia Tracking: http://auspost.com.au/track
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
Returns & Exchanges
1. Requirements:
Please take into consideration that we accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if: -you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or -the ordered item is out of stock.
2) We accept return(s) if: -you receive a product different from your order; or -you receive a defective product.
**Return Instructions (1) Post a return request on our Return forum within 7 days of receipt. You are required to attach photos of the received product(s) and include the item code, order number, and reason for return. (2) A customer service representative will be in contact to assist you by email (3) Items returned must be in their original condition, which includes tags and any packaging. Please make sure to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent unworn and in the original packaging.
*Please include all contents of the original package and free gifts (if applicable) in your return package.
*Return shipping fees for faulty/wrong orders will be paid for or reimbursed. If the Cash-On-Delivery option is not available for your EMS shipment, scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if: -you are returning due to change of mind(on size, color, etc.) -you are returning shoes, bags, or any other accessories -the products are damaged due to customer mishandling -your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels * Items with creases that may have been made during shipment * Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order: *Contact our customer service center by forum within 7 days of delivery. *Please keep all contents of the original package including packaging material (boxes, plastic bags, etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
Product Inquiry
daybreak moon
Basic Information
Product Name
daybreak moon
Price
$26.70
Overview
Material :pvc + resin
교환 및 반품이 가능한 경우
- 핸드메이드 특성상 불량, 오배송 외에는 교환 반품이 불가능하며
불량, 오배송의 경우 24시간 이내 게시판에 글을 남겨 주셔야 합니다
교환 및 반품이 불가능한 경우
-핸드메이드 제품으로 작은 먼지, 미세한 기포 발생, 스크래치,
본드 자국, 형태의 불균형 등 제작 과정에서 발생될 수 있는 부분은
불량이 아님을 알려드립니다
-패턴이 있거나 스톤, 비즈가 많이 들어가는 제품의 경우
제작 과정상 사진과 상이할 수 있는 부분입니다
-반지 제품의 경우 1호수 정도 사이즈 오차가 발생할 수 있습니다
사이즈 미스로 인한 교환 및 반품 불가합니다
-모니터 사양에 따른 색상 차이가 있을 수 있습니다
-높은 곳에서 떨어트리거나 강한 충격은 형태가 망가질 수 있으니
주의 바랍니다. 부주의로 인한 교환 반품은 불가합니다
-제품마다 상이하나 말랑한 느낌이 있을 수 있으며
제품에는 문제가 없음을 알려드립니다
-피부가 예민하신 분들은 소재 확인 후 신중한 구매 부탁드립니다
-코팅된 제품의 경우 사용감에 따라 코팅이 벗겨질 수 있으며
물이나 장시간 땀에 노출되는 강한 햇빛은 피해주셔야 합니다
-온도가 높은 곳에서는 반지의 형태가 변형될 수 있으니 참고 바랍니다
